Frequently Asked Questions
Subaru City Frequently Asked Questions
Find answers to common questions about buying a vehicle, trade-ins, financing, Subaru maintenance, tires, and genuine parts at Subaru City in Edmonton, Alberta. We also help customers from Sherwood Park, Leduc, and St. Albert explore their vehicle options.
Vehicle Shopping and Dealership Information
Where is Subaru City located in Edmonton?
Subaru City is located at 17708-111 Avenue NW in Edmonton, Alberta. Visit our contact page for directions, department contact information, and current sales, service, and parts hours.
How can I browse new Subaru vehicles?
You can browse our new Subaru inventory online to explore vehicles and review individual listings. Once you find a vehicle that interests you, contact our sales team to confirm its availability and equipment.
Does Subaru City sell used vehicles from other brands?
Yes, our pre-owned selection includes Subaru vehicles and vehicles from other manufacturers, depending on current inventory. Browse our used vehicle inventory to compare available models, features, and listing details.
Where can I compare Subaru models before choosing one?
Our Subaru model research page provides an introduction to different models and their key features. Use it to narrow your choices, then ask our team about the specific trims and equipment that suit your needs.
Trade-Ins, Financing and Vehicle Offers
How can I find out what my trade-in is worth?
Start through our Value Your Trade page to get an initial estimate. Your vehicle's age, mileage, condition, history, and market demand help determine its value, with a final offer confirmed after an in-person inspection.
Can I trade in a vehicle that is not a Subaru?
Yes, Subaru City accepts trade-ins from other makes, regardless of where the vehicle was originally purchased. Visit our trade-in page to begin the appraisal process and share your vehicle details.
Can Subaru City evaluate my vehicle if I am not buying another one?
Yes, our team can evaluate your vehicle for an outright cash offer even if you are not ready to purchase another vehicle. Use our Value Your Trade page to get started and discuss the appraisal with our team.
Can I discuss financing or leasing before visiting?
Yes, our finance team can help you explore financing for new or pre-owned vehicles and discuss Subaru lease options. Visit our Finance Centre or pre-qualification page to start the conversation and review your options with the team.
Subaru Service and Maintenance
How do I book a service appointment at Subaru City?
Visit our service appointment page to arrange your next visit. If you need help booking or have questions about the work your vehicle needs, the page also provides direct contact information for our Service Department.
What maintenance and repair services are available?
Our service department supports oil changes, brake service, tire rotation and balancing, front-end alignment, air conditioning repairs, and fluid services. Visit our Service Centre to request the work you need and discuss your vehicle's symptoms or maintenance requirements.
How do I know when my Subaru needs maintenance?
Follow the maintenance schedule for your specific Subaru model and model year, considering both elapsed time and kilometres driven. Our Subaru maintenance guide offers a starting point, and our service team can help confirm what is due based on your vehicle and driving habits.
Does Subaru City use genuine Subaru parts for service?
Yes, our service team uses genuine Subaru parts and Subaru-approved procedures for Subaru repairs and maintenance. Visit our Service Centre to discuss the parts and work recommended for your vehicle.
Tires, Parts and Current Specials
Can I shop for tires through Subaru City?
Yes, you can begin your tire search through our online Shop Tires page. Our team can help confirm the correct fitment for your vehicle and discuss installation through the service department.
Does Subaru City offer winter tire and wheel packages?
Yes, our Tire Centre features winter tire and wheel kits for a range of Subaru models, including basic and premium package options. Contact our team to confirm the correct package for your model year and trim, along with current pricing and availability.
How can I order genuine Subaru parts or accessories?
Use our parts and accessories request form to provide your vehicle details and describe what you need. Include a part number if you have one, and ask our parts team to confirm compatibility, pricing, and availability.
Where can I find Subaru City's current specials?
Visit our new vehicle specials, pre-owned specials, or service and parts specials pages for current offers. Review the details of the offer that interests you and contact the appropriate department to confirm eligibility and availability.
Have another question? Contact Subaru City for help with vehicle shopping, trade-ins, financing, tires, or parts. For maintenance and repairs, visit our service appointment page.